Executive Summary

Coordinated Action for a Stronger Resolution

Insurance company liquidation is complicated. State regulators have done an excellent job monitoring solvency, so failures are now more uncommon, resulting in fewer practitioners with experience in the administration of liquidations.

The NAIC has, in recent years, approved new regulatory and statutory tools that will produce a more seamless experience for policyholders.

As the domiciliary state for a multi-state insurer, even a single insolvency can impact policyholders across the country. 

The goal is clear and achievable. Relying on the NAIC tools throughout this framework, regulators, receivers, and guaranty associations can:

Act early

Stay coordinated

Protect policyholders when it matters most.

This is an expectation embedded in the NAIC Receivers’ Handbook for Insurance Company Insolvencies.1

Guaranty funds are the safety net. By statute 2, they are required to:

Cover claims quickly

Minimize losses

Prevent unnecessary delays

References

1 Chapter 6, Section I, Paragraph 5 of the NAIC Receivers’ Handbook.

2 Section 2, Purpose: P&C NAIC Model Act 540

Early Engagement to Produce Stronger Outcomes

Planning by P&C guaranty funds centers on two priorities:

Open Claim Count

  • Accurate count by line of business.
  • Ensures proper staffing and determines if TPAs are needed for claims processing.
Data Preparation

  • Test and confirm data conversion to the NAIC UDS format.
  • Missing this step delays data transfer, burdens guaranty funds, and slows payments to policyholders.
Recommended Timeline

100-Day Prep Window before a potential insolvency is ideal to help coordinate and have alignment between the regulators, receiver, and guaranty funds to address common insolvency hurdles such as data transition and coordinated communication with policyholders.

Refer to the Insolvency Readiness Framework for estimated timelines.

NCIGF maintains a list of recommended discussion topics by timeline Essential Information for Efficient Transition to Liquidation

How to Engage: Use a narrowly tailored confidentiality agreement (see Step 2) or hire an IT Vendor (see Step 3) to share data securely, test its readiness, and fix issues that complicate liquidations. This can be done concurrently with regulatory efforts to support company recovery.

Key Takeaway:

Confidential early engagement = faster protection, cleaner data, lower costs. 

Consumers are protected while regulators stay ready.

Quick-Start Checklist

This checklist supports a smooth transition for troubled companies to proactively prepare for a potential future insolvency. Each step corresponds to the framework below for a deeper dive and NAIC tools.

1

Flag outdated systems or complex corporate structures

2

Execute confidentiality agreements (per statutes)

Keep group small + secure

3

Hire IT vendor familiar with NAIC UDS

Flag non-standard/legacy systems

Check for comingled company data

4

Provide claims count by line of business

Pre-negotiate agreements to address critical claims, i.e. pharmacy or workers’ compensation

5

Prepare exposure analysis + reserve estimates

Build hardship claim triage plan

6

Continue confidentially validating data + monitoring claim exposures

Retain key company staff + vital outside services

Key Takeaway:

Greatest Value: Step 3. It can be done at almost any troubled company stage by an expert UDS IT vendor.